AI CRM · Customer Relationship Ops

Knit your customer work.

Customer touchpoints scattered across messaging, calls, and email come together in one workspace.
Connected with Flow quotes and orders, the whole team sees "who, what, when".

Knitby Oprai
Today
Next action
Thank-you email to Sarah
AI draft readySend
📅Meeting · David14:00
💬Anna KimNewReply
🎙Recording → report
Why Knit

The people you met last year —
how many do you still remember?

Business cards pile up, and customer work scatters. When contacts, notes, files, and calls live in separate places, the next action disappears.

Messengers are good for conversations, but weak for customer operations. They don't hold the work that has to happen after the meeting.

Conversation tools say — “Talk to them.”

Knit says — “Keep the customer work moving.”

Knit is "messenger + CRM + shared SharePoint" — inquiries from messaging, calls, files, quotes, and follow-ups gather per customer for the whole team to see.

Customer workspace

Customer work starts
from one simple connection.

A scan saves the contact and creates the workspace where notes, files, calls, and follow-ups can live.

Start a customer workspace
Y
Your Name
Founder · Your Company
knit.oprai.co.kr/u/···
Operation flow

Simple connection,
customer operations in one place.

01 · Capture

Capture customer data

From cards, QR, and contacts, AI structures the company, person, and meeting context.

02 · Workspace

Open a workspace for every customer

When both sides connect, notes, files, quick calls, and AI summaries live in one place.

03 · Operate

Keep the next action from slipping

It surfaces follow-ups, quote prep, and customer updates before they scatter.

Customer day with Knit

No more hunting for customer work.
Knit shows the next move.

09:00

KakaoTalk ping — Mr. Kim asks "Can I get 5 boxes of fusilloni next week?" Knit auto-files it to the customer workspace and drafts a quote in Flow. One click to send.

11:30

Customer meeting. You snap a photo of a new buyer's card — Knit extracts company and title, and surfaces any past dealings with that company.

14:00

Flow confirms Mr. Kim's payment. Knit auto-pushes to the workspace — "✓ Paid · preparing shipment". The customer gets a KakaoTalk update too.

16:00

Knit nudges you — "Quote sent to NongHyup 3 days ago, no reply. Want to send a reminder?" The draft message is already there.

18:00

End of day summary — "2 new customers, 5 quotes out, 3 orders confirmed. 4 follow-ups for tomorrow." Tomorrow's priorities, sorted.

Part of oprai

Start in Knit,
grow as much as you need.

Knit is the front door to oprai's relationship OS. As customers and work grow, sales, quotes, and ops modules extend the same flow — no tool-switching, right where you already work.

Explore oprai
Sales · BD · Recruiters · Consultants · Founders

Try it first,
and help shape the product.

Built for people whose network is their revenue. In beta now — unlimited and free, with 50% off your first year of Pro at launch.